Official Pesepay announcements, service updates, maintenance notices, incidents, product changes, and other important information for customers and partners.
Use this category for updates that affect Pesepay users, including:
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Service disruptions and restoration notices
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Scheduled maintenance
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New features and product updates
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Changes to supported payment methods
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Security and compliance notices
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Important company wide communications
This category is different from Support because it is intended for official, platform wide updates rather than individual customer questions or account-specific issues.
Topics should clearly state what is affected, when the issue started, the current status, any available alternatives, and when users can expect another update.
Only authorised Pesepay team members should create topics in this category. Users may reply with relevant questions or feedback.